How Will My Order Ship?
We at Belample arrange for your order to be shipped via the most dependable, quickest, and safest way possible. We continuously work with the most prominent shipping companies such as UPS Freight, YRC (Former Roadway), R&L Freight, ABF Freight, UPS Ground, FedEx, as well as privately owned shipping companies specializing in furniture and home furnishings delivery and assembly. In addition, a fleet of Belample trucks is always on standby to quickly deliver orders in states near our warehouse and distribution center. We at Belample randomly inspect the merchandise prior to shipping/delivery. Please note that some of the merchandise might be out of the box due to inspection.
We have four methods of shipment available: Small Parcel, Truck Freight - Back of Truck services:
Small Parcel - Whenever possible we will ship smaller, lighter items via UPS or FedEx. These companies provide the fastest and most reliable method of shipping available for many items we sell. Depending on how close you are to the shipping warehouse, your item will arrive between 2 and 6 business days after it leaves our distribution center, or if it's dropped shipped directly from the manufacturer after it leaves the manufacturer's warehouse.
We do not require an adult signature for small parcel deliveries, but it is preferred for someone to inspect the package prior to accepting it. Please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note.
Truck Delivery - Many items on our website are too large and/or heavy to ship via UPS Ground/FedEx. Truck Delivery is different than standard UPS Ground or FedEx.
1) Once your merchandise arrives at the delivery agent's pick-up location, the shipping company will call you to set up a delivery appointment. Most truck delivery companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EST, Monday through Friday.
(2) The products will be delivered to the driveway or curb outside of the delivery address provided upon purchase. It is the customers' responsibility to transport the product(s) inside.
Please make sure that you inspect the package(s) at the time of delivery. If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, "Product Damaged" clearly on the sheet the delivery agent asks you to sign. This simply ensures that if there is any damage, it will be easy to take care of the problem, and your order will be fulfilled as soon as possible.
When Will My Order Arrive?
Every product on our site has an estimated Order Process/Ship Time - the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. For each product process/ship time varies based on many different factors. Some products are in stock and can be shipped within 3-5 business days. Others items require a longer time (e.g. 2-4 weeks). Each product page on our site includes the estimated Ship Time, "Ships Within:" to give you an idea of how quickly your order will leave the warehouse.
All shipping estimates listed on Belample are approximate and we always make every effort to adhere to them as closely as possible. Unfortunately, these estimates are dependent on product availability from the manufacturer as well as shipping delays en route to our facility. Therefore we cannot be held responsible for beating or exceeding originally expected delivery estimates that are caused by factors that are beyond our control.
If you would like to check the status of your order, have a question regarding delivery or would like to obtain a tracking number, please e-mail to BelAmple@gmail.com